Privacy Policy

Rachel West Insurance Agency
Effective Date: May 2nd, 2026

1. Introduction

Rachel West Insurance Agency (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

By using our website or submitting your information, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

When you fill out forms, request a quote, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Mailing address
• Insurance-related details (e.g., property, vehicle, or business information)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited and time spent on site

Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your browsing experience and analyze website traffic.

3. How We Use Your Information

We use the information we collect to:

• Provide insurance quotes and services
• Respond to inquiries and customer service requests
• Communicate with you about policies or updates
• Improve our website and user experience
• Comply with legal and regulatory requirements

4. How We Share Your Information

We do not sell your personal information.

We may share your information with:

• Insurance carriers and underwriting partners to provide quotes or coverage
• Service providers (e.g., email systems, CRM tools) that help operate our business
• Legal authorities when required by law

All third parties are expected to protect your information and use it only for intended purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal data
• Request corrections or updates
• Request deletion of your data (where applicable)
• Opt out of certain communications

To exercise these rights, please contact us using the information below.

7. Third-Party Services

Our website may use third-party tools such as:

• Google Analytics
• Email marketing or CRM platforms

These services may collect information in accordance with their own privacy policies.

We are not responsible for the privacy practices of third-party websites or services.

8. Email Communications

If you provide your email address, you may receive:

• Responses to inquiries
• Policy-related communications
• Occasional updates or service notifications

You may opt out of non-essential communications at any time.

9. Children’s Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact:

Rachel West Insurance Agency

Phone: 817-444-4747
Email: rwest4@farmersagent.com